Episode 11

Running a Restaurant: One Owner's Journey of Success Through the Pandemic

Published on: 30th December, 2020

In this episode of The Restaurant Prosperity Formula podcast, host David Scott Peters talks with restaurant owner Karen Fagnilli, owner of The Lake House Inn Resort in Ohio on Lake Erie. Listen in to hear how Karen, her family and her team took the COVID-19 pandemic and used it an opportunity to improve their restaurant’s revenues and margins. She shares with David how the systems she learned from him impacted her perspective, then her operations, improved her working relationship with her family and led her to hire a general manager to run the whole thing, something she never thought she’d spend the money to do. While Karen’s inn and restaurant are seasonal, she shares that her fall business was the best they ever experienced. Her story is inspiring, but it’s also full of lessons any independent restaurant can use to start improving their own restaurants.

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About the Podcast

The Restaurant Prosperity Formula
For Independent Restaurant Owners
If you’re ready to stop being a prisoner in your restaurant and finally have the life you’ve been working for, you are in the right place. Podcast host David Scott Peters has been coaching restaurant owners since 2003 how to transform their restaurants and their lives by becoming the leader their restaurant requires for success. He has taught thousands of other restaurant owners how to do less and lead more, how to delegate and trust their teams, and use task-based systems to make it all work. The lessons he teaches and the solutions for the moment he offers are based on his Restaurant Prosperity Formula. To learn more about David and his formula, visit davidscottpeters.com or pick up a copy of his book, "The Restaurant Prosperity Formula: What Successful Restaurateurs Do."

About your host

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David Scott Peters

David Scott Peters is a restaurant coach and speaker who teaches restaurant operators how to cut costs and increase profits with his trademark Restaurant Prosperity Formula. Known as the restaurant expert in the industry, he uses a no-BS style to teach and motivate restaurant owners and managers to take control of their businesses and finally realize their full potential. Thousands of restaurants have used his formula to transform their businesses.